Testimonials

We have been rated 4.79 out of 5 based on 790 ratings.


I'd recommend FRF Mazda Swansea because they made the buying experience a pleasure
- 7th June 2019
FRF Mazda Swansea were great because they (Steve) were very helpful, transparent and friendly not at all pushy which I have had problems with in the past. Definitely worth travelling a little way for great service. I am delighted with my new car.
- 6th June 2019
I'd recommend FRF Mazda Swansea because friendly and efficient staff
- 4th June 2019
I would recommend FRF Mazda Swansea to friends and family because they are so friendly accommodating to what I was looking for the cars that Mazda offer are beautiful and drive like a dream
- 4th June 2019
I was happy with the service at FRF Mazda Swansea because salesman was excellent friendly.i love Mazda.
- 4th June 2019
I'd suggest FRF Mazda Swansea to a friend because the quality, service and aftercare are fantastic.
- 4th June 2019
My experience at FRF Mazda Swansea was cracking because it didn't matter how much or little I was spending I felt I would be treated in the same friendly professional manner. All staff were welcoming without being pushy (pushy staff make me walk out). I'd previously reserved a vehicle online in Cardiff but the garage lied to me and the vehicle was in an appalling state when I collected it so was returned immediately. I felt that FRF were completely trustworthy and wouldn't sell me a lemon. Thomasz Sledz was brilliant and I was so impressed that will be buying my next car from them. Lovely experience.
- 13th May 2019
I'd suggest FRF Mazda Swansea to a friend because the salesmen were extremely helpful, and when there were issues with the car they were quick to rectify them. Despite a service check which was not carried out before collection, and damage discovered on collection, Steve Tay was very helpful in ensuring that the work was scheduled to be carried out at my convenience.
- 9th April 2019
The service I received from FRF Mazda was first class. Unfortunately, my car was damaged by another driver and seven days after receipt it had to go into FRF Accident and Repair Swansea. The service I received here was absolutely and totally disgusting. I had cause to complain to the Insurance Company and if I ever have to deal with them in the future I will flatly refuse. There are serious issues in this establishment and the attitude of the staff and management was appalling.
- 3rd April 2019
I had a great experience at FRF Mazda Swansea because the staff were friendly and helpful and made us feel comfortable with our decision
- 7th March 2019
FRF Mazda Swansea were fantastic because . Having had Motability cars for many years the attitude of the sales person varies from dealership to dealership. I have had some down right ignorant people and others that cant wait to get rid of you and at nearly 70 years of age I really don't want to get into an argument in a show room. What can I say about Steve Harding at FRF Mazda Swansea ? Steve has to be the nicest most friendliest sales person I have had the pleasure to deal with over many many years. Nothing was too much trouble for him and the handover of my New Mazda has to have been the best handover I have ever had every item on the car was explained to me in detail absolutely brilliant. I have since had a phone call from Steve asking about how I was getting on with the new car and if I had any problems to call down and see him and he would explain. Thank You FRF MAZDA and a big big Thank You to Mr Steve Harding
- 5th March 2019
I was pleased with FRF Mazda Swansea and would recommend them because of the excellent customer service and friendly professional manner of their sales rep Steve Harding.
- 4th March 2019
I was pleased with FRF Mazda Swansea and would recommend them because they were very attentive, offered warm drinks , they were very proffessional throughout our time with them and answered all of our questions
- 2nd March 2019
I'd suggest FRF Mazda Swansea to a friend because the sales guy got time to speak to you and they give you a good welcome
- 27th February 2019
I had a great experience at FRF Mazda Swansea because the Sales manager and Sales Person were outstanding
- 27th February 2019
Very friendly , helpful , knowledgeable sales staff
- 16th February 2019
FRF Mazda Swansea were great because of the personal service and the relaxed selling process i.e. not pushy, just helping you to make the best decision for you. The salesperson was very knowledgable about the car and associated services, and was able to explain everything clearly
- 14th February 2019
I'd definitely recommend FRF Mazda Swansea because staff are attentive, friendly,always to go the extra mile no matter what
- 1st February 2019
I'd recommend FRF Mazda Swansea to anyone because friendly and helpful
- 31st January 2019
FRF Mazda Swansea were really helpful and I'd recommend them because they provided an excellent service with good honest advice.
- 31st January 2019
I'd recommend FRF Mazda Swansea because the professional and friendly service of the staff
- 12th September 2018
I'd definitely recommend FRF Mazda Swansea to friends and family because friendly, helpful staff. We did not feel pressured into a sale and excellent value for money when taking up the scrap page incentive
- 9th September 2018
My experience at FRF Mazda Swansea was positive because everything was explained in detail and the process was very thorough
- 4th September 2018
I'd endorse FRF Mazda Swansea because the staff are professional and friendly.
- 4th September 2018
I was happy with the service at FRF Mazda Swansea because Salesman Steve Harding was very helpful and nothing was too much trouble . We recently moved to the area and being long standing owners of Mazda cars it was good to find such a good an obliging service so we could stay with a Mazda dealer .
- 4th September 2018
The staff at FRF Mazda Swansea were good because they were very attentive, they took time to explain the finance options and the operational systems of the car. They did this without making me feel inferior, which was a refreshing change from other dealerships I have delt with in the past.
- 4th September 2018
I would recommend FRF Mazda Swansea to friends and family because they are a local firm who offer a high calibre of service with efficient, professional and friendly staff. Chris Clarke, in particular, was outstanding and kept my updated at every turn and ensured the process of identyinging, testing and buying a new Mazda went smoothly. Could not have asked for a better sales executive.
- 8th August 2018
My experience at FRF Mazda Swansea was memorable because i had great customer service they were able to answer any questions that i had
- 2nd August 2018
FRF Mazda Swansea staff were good because Chris Clarke the salesman was very easy to talk to and answered all our questions with our best interests as the main focus of selling a new Mazda to us
- 25th July 2018
FRF Mazda Swansea were really helpful and I'd recommend them because Helpful, Knowledgeable, Friendly well situated
- 15th July 2018
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