Service Advisor, Bridgend

An exciting opportunity has come up to join our Dealership in Bridgend. We have the requirement of a Service Advisor to join our successful Aftersales team; this position will play a crucial role in driving our business forward. Candidates must have the ability to cope under pressure whilst maintaining a professional attitude at all times. You must have a passion for customer service and great motivation. Experience as a Service Advisor within the automotive industry is preferred but not essential.

As a Service Advisor, you will be the first point of contact for customers visiting the dealership and, as such, you'll be an important ambassador for the company.

Your duties will include: dealing with customer requirements for service and vehicle repairs in an
efficient and courteous manner, to ensure a high standard of customer satisfaction; dealing with all service enquiries; managing the allocation and handover of customer service vehicles; and liaising with workshop teams to ensure timely completion of customer vehicles.

You will be targeted on your up-selling capabilities, making customers aware of the various Service/ Warranty plans etc on offer, this part of the role will be key to your overall OTE.

Kerridge knowledge is preferred and you must hold a full UK driving licence.

The successful candidate will be required to complete a DBS basic disclosure. Disclosure expense will be met by the employer.

Hours of work:

8.00 to 5.30 pm Monday to Friday

8.00 am to 12.30 pm Saturday rota (one in two)

Please also email a copy of your CV to when submitting your application.


Working hours 8.00 to 5.30 pm Monday to Friday. 8.00 am to 12.30 pm Saturday rota (one in two)
Location FRF Motors Bridgend
Salary Negotiable depending on experience
Closing date 30/06/2018
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